Keeping a pet

 We know that caring for a pet can bring companionship and happiness and we are more than happy to support responsible pet ownership. So we have drawn up a few simple rules to help you understand what’s acceptable to us, and what’s not.
We do not generally expect you to ask our permission to keep a pet but please let your Housing Officer know you are planning to get a pet. We would expect that any pets kept do not cause a nuisance to your neighbours or the local community, and that they are cared for properly and responsibly.
 We do however have some restrictions, and we will not allow you to keep: 
  • Any animals which should be registered under the Dangerous Wild Animals Act 1976. You can get an up-to-date list of all animals which the Act requires to be registered from the Department for Environment, Food and Rural Affairs (DEFRA) website
  • Dogs specified in the Dangerous Dogs Act 1991. These dogs are only permitted if a resident has obtained a certificate of exception from the courts. A current list of these dogs can be obtained from the UK Direct Government website


Several of our retirement housing schemes are featured in a guidebook produced by the Cinnamon Trust on pet-friendly older person’s accommodation in the UK. In 2013, our Sydney Hall Court Scheme at Connah’s Quay was named as one of the UK’s top 4 most pet-friendly retirement schemes in the UK in the Pet Friendly Awards by the Cinnamon Trust - a specialist national charity for people in their later years and their pets.

Our Scheme Manager noted that, "At the time eight dogs, a cat and a budgie live at the scheme. Having a pet can make all the difference to a resident's life. It gives them company, a responsibility for looking after their pet and a reason to go out, keeping them healthy. For those who aren't well enough to look after pets, they enjoy having them around the scheme. The back gardens are fully enclosed so the pets are kept in a safe environment. WWH welcomes pets to the scheme and they're also allowed into the communal lounge."

If you have any questions, or would like any advice prior to buying a pet, please give your Housing Officer a call.