Emergency Personal Alarm Service


Wales & West Housing has been delivering a 24 hour, seven day a week telephone and telecare service for more than 10 years. This service is available to individuals in their own home or to organisations such as care providers and other housing associations.

Our highly skilled and trained staff are able to monitor all makes of equipment and the full range of telecare devices.  If a caller needs assistance, staff are able to ensure the right support is provided by the right person at the right time. We are currently providing piece of mind to more than 8,500 households across Wales.

Personal Alarms

Our Personal Alarm service can provide you with peace of mind and enable you to get the best out of life.
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Telecare

We currently provide a telecare monitoring service to a number of corporate clients, among them housing organisations.
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Out of hours

As we have an emergency alarm control room we are able to provide a ‘round the clock’ full tenancy service.
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