Digital Services

Request a change

WWH resident laughing with Housing Officer

General enquiry

Housing Officer handing over keys to new resident

Contact my Housing Officer

Persons hands taking adjustable wrench out of toolbox

Report a repair

Pay my rent

Hands on a contract with small figurine of a house sat on top

Share a concern, make a complaint or compliment

Digital Services

Request a change

General enquiry

Contact my Housing Officer

Report a repair

Pay my rent

Share a concern, complaint or compliment

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Call

0800 052 2526

Outside of office hours (8am to 5pm Monday to Friday) we are able to help with emergencies only. The best time to call for non-emergencies is after 2pm on Mondays.

Repairs: If you’re calling to report a repair, our repairs phone line is open 8am-5pm Monday to Friday. All non-emergency repairs are dealt with within these hours. You can report a repair online at any time.

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Email

Contactus@wwha.co.uk

Emails are monitored Monday to Friday 8.30am – 4pm. This service will not be monitored when our offices are closed.

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Text

07788 310420

Text messages are monitored Monday to Friday 8.30am – 4pm. This service will not be monitored when our offices are closed.

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FAQs

Got a question about your home, repairs, or any of our services? You may find the information you need in our FAQs section.

See FAQs

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Have your say

Involving our residents in what we do and how we do it is really important to us. We want you, our residents to be involved in whatever way suits you.

Go to 'Have your say' section