Easter closing hours
We will be closed for Easter from 4pm on Thursday 17 April to 8am on Tuesday 22 April.
Please note that our repairs and housing support telephone lines will be closed from 5pm on Thursday 17 April until 8am on Tuesday 22 April.
We will be running an emergency call and emergency repairs service only during this time. For emergencies please call 0800 052 2526.
You can pay your rent online or report a non-urgent repair online.
During this time our social media channels will not be monitored.
Cost of living >
Who are Wales & West Housing? >
We own more than 12,400 high quality, affordable homes in 14 local authority areas across Wales.
Damp and mould >
Condensation forms when the air indoors can’t hold any more moisture and it can cause mould. If you have problems with damp or mould in your home, we need to know about it.
Find out more
Find out more
Find out more
Damp and mould >
Condensation forms when the air indoors can’t hold any more moisture and it can cause mould. If you have problems with damp or mould in your home, we need to know about it.
Cost of living >
Who are Wales & West Housing? >
We own more than 12,400 high quality, affordable homes in 14 local authority areas across Wales.
24-hour help for our residents in need
The Tenant Support and Wellbeing Service, run by Life & Progress, is a dedicated telephone and online support service which is free and confidential to use any time of day or night.
Home safety guides
We want to provide you with the right information regarding home safety. Offering advice to help you maintain your home while also highlighting our duty of care.
Latest News
Steps to stay on top of your finances
With the focus on personal finance, Wales & West Housing’s Tenancy Support Officer Lucy Beavan has put together some helpful hints and advice on how you can make the most of your income and gain control of your finances.
New kitchen brings community together
Everyone loves a new kitchen – especially the groups who use the village hall in Eglwyswrw, Pembrokeshire. We worked with our contractors to provide a new kitchen for the volunteer-run Eglwyswrw Village Hall Association.
New Repair Cafe opens its doors with our help
A new repair café has been launched in Cardiff helping local people to fix instead of throwing away broken items.
60th birthday edition of our In Touch magazine is out now
The 60th birthday edition of our In Touch magazine for residents is out now. It's the first of three celebration editions we'll be publishing during our 60th anniversary year.
We launch our 60th birthday grant scheme for residents
We're are offering our residents the opportunity to join in our 60th birthday celebrations and organise their own community birthday party.
60 years of building affordable homes for the people of Wales
This year marks six decades of building affordable homes for our residents across Wales and we couldn’t be prouder.
Steps to stay on top of your finances
With the focus on personal finance, Wales & West Housing’s Tenancy Support Officer Lucy Beavan has put together some helpful hints and advice on how you can make the most of your income and gain control of your finances.
New kitchen brings community together
Everyone loves a new kitchen – especially the groups who use the village hall in Eglwyswrw, Pembrokeshire. We worked with our contractors to provide a new kitchen for the volunteer-run Eglwyswrw Village Hall Association.
New Repair Cafe opens its doors with our help
A new repair café has been launched in Cardiff helping local people to fix instead of throwing away broken items.
60th birthday edition of our In Touch magazine is out now
The 60th birthday edition of our In Touch magazine for residents is out now. It's the first of three celebration editions we'll be publishing during our 60th anniversary year.
We launch our 60th birthday grant scheme for residents
We're are offering our residents the opportunity to join in our 60th birthday celebrations and organise their own community birthday party.
60 years of building affordable homes for the people of Wales
This year marks six decades of building affordable homes for our residents across Wales and we couldn’t be prouder.