Easter closing hours
We will be closed for Easter from 5pm on Thursday 2nd April to 8am on Tuesday 7th April.
Please note that our repairs and housing support telephone lines will be closed from 5pm on Thursday 2nd April until 8am on Tuesday 7th April.
We will be running an emergency call and emergency repairs service only during this time. For emergencies please call 0800 052 2526.
You can pay your rent online or report a non-urgent repair online.
During this time our social media channels will not be monitored.
Cost of living >
Our Tenancy Support Officers have put together a guide to help you make the most of your money.
Who are Wales & West Housing? >
We own more than 12,500 high quality, affordable homes in 13 local authority areas across Wales.
Damp and mould >
Condensation forms when the air indoors can’t hold any more moisture and it can cause mould. If you have problems with damp or mould in your home, we need to know about it.
Find out more
Find out more
Find out more
Damp and mould >
Condensation forms when the air indoors can’t hold any more moisture and it can cause mould. If you have problems with damp or mould in your home, we need to know about it.
Cost of living >
Who are Wales & West Housing? >
We own more than 12,400 high quality, affordable homes in 14 local authority areas across Wales.
Home safety guides
We want to provide you with the right information regarding home safety. Offering advice to help you maintain your home while also highlighting our duty of care.
How to prepare for your appointment
What to expect at your appointment and what to do if your circumstances change.
Latest News
Look out for your neighbours
Looking out for those living around you, making sure they are safe and not being taken advantage of, is one of the signs of a good neighbour.
Keeping our communities clean
Decluttering your home for spring can make you feel better and your home look tidier. But once you’ve had a sort out, how do you get rid of those unwanted items responsibly?
A Journey through seasons
Across our schemes, our ground maintenance teams work all-year-round keeping the open areas around your homes looking tidy.
Impact of Llys Onnen marked at official opening
Residents spoke of their happiness in their new homes when guests from Conwy County Borough Council visited Wales & West Housing’s new development in Abergele.
Looking back on our 60th anniversary year, as we look forward to the next 60!
2025 was the year we celebrated our 60th anniversary – and what a year it was!